How much is postage and packing?
Subscription box delivery is free on all our subscription boxes except when you opt for the 1 month subscription! If returning to buy additional chocolate bars at the eshop then shipping is free on all orders over rs 1000, on orders below rs 1000 at the eshop, shipping is rs 99 per order.
Where do you deliver?
We use fedex priority overnight shipment. Hence we are limited to the pin codes that fedex can reach in india. Please check during checkout.
When will i get my first box?
Your first box is dispatched 2 working days after the order is placed. Delivery speed will depend on where you are in india. After the first month, subsequent boxes will be sent out during the 1st week of the month.
What will i receive in my shipment?
Three delicious, fine chocolate bars (full bars, not sample size)! Although the weight and size varies by chocolate maker, they normally are between 40gms and 80 gms size. The exact bar sizes vary as every chocolate maker creates their own custom product.
How much is shipping?
Except in the 1 month subscription, shipping costs are included. There are no additional shipping fees for members.
How are my chocolates shipped?
We use fedex and ship in a special tin box with special outer insulation, careful packing and extra tender love and care. This keeps the chocolate nice and fresh! They typically arrive within 1 to 3 business days, depending on location. Please ensure that there is someone to receive the chocolates!
How long will my delivery take?
We send all our parcels out on fedex priority overnight service within india. This means your chocolate will reach you within 1-2 working days after being dispatched.
Do i have to be at home and sign for the delivery?
No. However, someone at your address has to be available to receive the same. Fedex shall not deliver if there is no one to receive the subscription box. If you are worried, please include your work address so that it can be received at all times.
What if my chocolate hasnt arrived?
Get in touch with us either by email at firstname.lastname@example.org or call 9600064846 and well get to the bottom of it, making sure you get your chocolate as soon as possible.
Do you ship internationally?
No. We currently do not ship internationally. We ship across india where ever fedex delivers. We still love all of our international fans and hope to be able to ship to you in the future.